Getting Error With Password Recovery Click Here For Support
You have to sign up with AutoRide through AutoRide App or website.
1. Creating an AutoRide account requires a valid email address and phone number. You'll also need to create a password and agree to terms and conditions and our privacy statement.
2. Fill in your first and last name, phone number, and preferred language. Once you complete this part of the signup process, we send a text SMS to verify your phone number.
3. Next, enter your payment information. Adding a credit card or debit card number allows your trip fares to be automatically charged after each ride.
4. After you provide this info, we'll send an email to confirm your account registration. Once you confirm, you'll be able to use your app to request a ride.
AutoRide is a technology platform. Our smartphone apps connect Partners and Users. In cities where AutoRide operates, use your rider app to request a ride. When a nearby Partner accepts your request, your app displays an estimated time of arrival for the Partner heading to your pickup location. Your app notifies you when the Partner is about to arrive. Your app also provides info about the Partner with whom you will ride, including first name, vehicle type, and license plate number. This info helps the two of you connect at your pickup location. Use your app to enter your preferred destination any time before or during the ride. If you have a preferred route, itâs helpful to talk through the directions together. When you arrive at your destination and exit the vehicle, your trip ends. Your fare is automatically calculated and charged to the payment method youâve linked to your AutoRide account. Immediately after a trip ends, your app will ask you to rate your Partner from 1 to 5 Stars. Partners are also asked to rate Users. Learn more about how AutoRide works by exploring other Help Center topics. You can search for specific questions and answers too.
If you can't sign in to your account because you forgot your password, click the link below to reset your password. FORGOT PASSWORD If you're unable to sign in to your account for any other reason, let us know below. We ask that you give us with some additional info so we can confirm your identity. This helps us keep your account secure.
If you forget your password, visit the link below to reset. You'll need to enter your email address or mobile number associated with your AutoRide account. You'll receive an email in a few minutes. This email includes a link to reset your password. The link can only be used once. If you do not open the link within 10 minutes, start over to receive a new link. It's good practice to create a unique password for AutoRide. Be careful not to share your password in emails or other communication. AutoRide support will never ask you for your password.
If you can't request a ride, it could be for a few reasons: -You have an outstanding payment. -Your payment method was declined on a previous trip. -Auto Ride is currently unavailable in your location. -There aren't any Partners in your area at this time. Please wait and try requesting again. -You haven't confirmed your email or phone number. Check for verification messages from Auto Ride. If you don't have any, you may need to update your account settings.